Karlene M Anderson (Olesuk)

(630)254.3246
Chicago, IL 60625
                  

e-mail: karleneanderson7806@yahoo.com

Summary

Interested in using all of my various experiences in consulting, arts administration, marketing, press relations, audience services, fund raising and house management as needed. Relevant skills in web content writing, graphic design, advertising, web design, and internet.


Skills

Marketing & Media Relations
Coordinated promotions and press for a multitude of special events.
Project Management
Coordinated production of city cultural festivals and arts series.
Sponsorship Coordinator Intern for a summer music festival Corporate Night.
Planned week-long jazz festival with soloists, vendors and the media.
Collaborated as a producer on many local theatre productions.
Box Office Management and Ticket Selling
Headed the seating and mailing of tickets to over 800 radio theatre subscribers.
Responsible for daily financial reports using Access 2.0 computer program.
Supervised house managers and operated Will Call desk for many theatre productions
Facilitated changing from open seating to all-reserved seating.


Work Experience

Clerk III - Chicago Park District - N. Region Office, Chicago, IL
October, 2004 - current
As part of the CPD North Region Office located at Warren Park, daily activities include answering and forwarding employee calls; answering public telephone inquiries and comoplaints regarding park programs and facilities; as well as e-mailing and faxing program information.
Human resource duties include posting weekly job listing updates; handling employment applications and reviewing them before accepting completed applications; copying distributing human resource form packets to new employees, and reviewing completed ones.
Administrative duties include alphabetizing 500+ monthly, hourly, full-time or seasonal employee bi-monthly timesheets and human resource forms; maintaining seasonal and full-time employee database for labeling folders; helping to distribute regional office mail, voice messages and faxes; operating public reception area; trouble-shooting computer issues and proofreading marketing information.
Administrative Manager - Olesuk Financial Services, McHenry, IL
July, 1998 - current
Worked part-time to put myself through college and occassionally full-time to pay off grad school loans as non-registered personnel for SunAmerica Securities, Inc. and professional office building receptionist.
Advise family business with computer upgrades, viruses, internet, e-mail, downloading financial reports.
Created 400+ client database for address updates, mailings, and to schedule tax and investment appointments.
File quarterly and monthly financial statements.
Group Sales Assistant - Marketing Deptartment - Ravinia Festival
April, 2002 - October, 2002
Worked as a seasonal team member of the Marketing Department's Group Sales office taking group sales ticket reservations for their 2002 season.
Answered questions about renting tent and catering. Fulfilled group sales invoices and tickets using Microsoft Access and BOCS box office ticketing system. Helped facilitate groups once onsite for events. Supervised Groups Sales intern.
Marketing Intern - Northern Illinois University, School of Theatre and Dance
January, 2001 - April, 2001
Co-supervised students in public relations, marketing and house management.
Wrote press releases and handled press relations for local and Chicagoland area. Sold advertising in program to local area businesses.
Handled pre-production arrangements for special guests and activities surrounding university-wide humanities festival and the U.S. premiere of the epic six-hour play, "The Terrible But Unfinished Story of Norodom Sihanouk, King of Cambodia."
Promoted 2001 spring semester productions, SummerNITE in Chicago, and 2001-2002 season subscription productions.
Donor Relations Coordinator - Northern Illinois University, Division of Development and University Relations
July, 2000 - January, 2001
Maintained donor records and reports for donor stewartship.
Managed production of promotional materials for special events and donor recognition activities.
Created thank you letters to donors.
Completed daily phone, e-mail, and fax communications for department.
Marketing & Promotions Assistant - The Guild Complex
July, 1998 - December, 1999
Responsible for all promotional activities and press relations for over 150 per year.
Managed on-going production of calendar, postcards, and ads.
Created press releases and facilitated creation of promotional materials and website with designers.
Completed daily fax and e-mail communications for entire office.
Box Office Manager - L.A. Theatre Works
November, 1997 - April, 1998
Supervised House Managers, Will Call Desk Assistants and audio theatre cassette sales during shows.
Managed daily in-house ticket sales, subscriptions, and audio cassette orders.
Created seating plans and pulled tickets.
Completed daily financial reports and informational queries.
Audience Services Representative - Center Theatre Group
January, 1997 - November, 1997
Learned ArtSoft ticket system.
Processed incoming phone orders for tickets and subscriptions.
Fielded patron questions, problems and complaints.
Completed database maintenance.
Reservationist/House Manager - Center Theatre Group
October, 1996 - May, 1997
Took phone reservationists from public and staff for New Work Festival
Ran Box Office during New Work Festival events.
House Manager for New Work Festival and other 2nd stage events.
Operated Subscription information booth during main stage productions.
Graphics Project Coordinator - Center Theatre Group
January, 1996 - October, 1996
Planned design schedules for company.
Created promotional materials using design programs and budgets.
Responsible for design of daily advertisements in local newspapers.
Learned about printing process while consulting with vendors.


Education

Columbia College, Chicago - Masters of Arts in Performing Arts Management 2002 Arts, Entertainment & Media Management Graduate Program

Northern Illinois University, DeKalb - Bachelor of General Studies 1995, Contract Major in Arts Administration

Northern Illinois University, DeKalb - Minor in Business Administration

McHenry High School - McHenry, IL - 1991 Graduate


Honors

Drake Training & Development Certificate of Accomplishment, MS Access 2.0 Level 1, 1998

Certificate of Appreciation & Conference Delegate, Assoc. of Performing Arts Presenters, 1994

Certificate of Award for Contributions as VP of NIU Fine Arts Committee, 1994

Certificate of Achievement in IL Arts Alliance Campaign from Contact Communications, 1994

Certificate of Appreciation, Int'l Assoc. of Business Communicators Conference, 1993


Activities

Member, I.A.T.S.E.-Local 857, Treasurers & Ticket Sellers, 1997-8

Associate Member, Theatre League Alliance, 1996-8

Member, Theatre Communications Group, Inc., 1996-8

Member, Chicago Music Alliance, 1994-6

Vice President, NIU Fine Arts Committee, 1992-5


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